Many huge smuggling cases were discovered thanks to information from hotline

Deputy Director of Standing Office of National Steering Committee 389 Do Ngoc Canh, said that over the past 3 years, on average per month, the Committee has received from 150 to 200 calls via the hotline 0981389389, 0961389389 and e-mail: bcd389@customs.gov.vn,

Over the past time, the hotline has initially promoted efficiency and facilitated people, organizations and enterprises to participate in the fight against smuggling, trade fraud and counterfeit goods.

At the same time, it has helped competent forces to promptly detect, prevent and seize many smuggling cases, trade frauds and counterfeit goods in large quantities and with great value.

Specifically, 100% of the information received via the hotline has been classified and handled in a timely fashion by the Standing Office. In which, a great amount of information was processed by local Customs and competent forces with positive results, contributing to the fight against smuggling, trade fraud and counterfeit goods. Through the information, evaluation and analysis, the Standing Office has eliminated information that can be used for personal purposes and unfair competition.

The meeting received comments from representatives of the competent forces such as: Customs, Border Guard, Coast Guard Police, Market Management and press agencies. Thereby, proposing solutions to enhance the efficiency of the reception and processing of hotline related information that the National Steering Committee 389 assigned to the Standing Office to perform.

Director of the National Steering Committee 389 Dam Thanh The, appreciated the support from the people, enterprises and press agencies which actively coordinated with competent forces in the fight against smuggling, trade fraud and counterfeit goods. Many large smuggling cases and tax evasions that were informed via the hotline were detected and handled.

For example, the case of abusing VAT refund to appropriate money from the State budget in Ha Tinh, the case of smuggling thousands of high value mobile phones at Noi Bai airport, case of producing and trading counterfeit cosmetics in Ho Chi Minh City where nearly 20 tons of counterfeit cosmetic without origin were seized. These results were publicized and highly appreciated by the people and society.

However, Mr. The also said that the smuggling, trade fraud and counterfeit goods and low quality goods, especially with food, medicines and supplemental foods are still sophisticatedly taking place, meanwhile the tip-offs and reflections from people were still limited.

From information from the hotline the competent force detected many smuggling cases which were hidden inside the means of transport. Photo: Q.H

The Standing Office is responsible for receiving information from many sources (telephone, e-mail, complaint letters) from organizations and individuals. For his/her duty, the Standing Office’s officials will receive, analyze and process information in accordance with regulations. Accordingly, 100% of the information received via the hotline will be handled according to the document system and is fully stored in accordance with operational activities and law.

Officials must evaluate and propose to the Standing office’ leaders by transferring under functions and tasks of each competent force (Customs, Tax, Coast Guard Police, Border Guard, Police, Market Management), and monitoring the reporting regime of competent forces in processing information.

Also, Mr. The mentioned there should be measures to encourage people, organizations and enterprises to take the initiative in boldly denouncing acts of smuggling, trade fraud, producing counterfeit goods and low-quality goods; denouncing acts of irresponsibility, covering-up, abetting and negative behavior of officials and employees of competent forces.