How to use public online services of Customs

	Public services using the State budget in education and training
	Customs doesn’t request enterprises to lodge invoices at the seaport
	10 highlight events of the State Treasury system in 2016

Operational activities at the Lang Son Customs Department. Photo: T.B.

41 procedures formally implemented

Speaking to a reporter of the Customs Newspaper, a representative of the Customs Portal Management Division (the IT and Customs Statistics Department under the General Department of Vietnam Customs) said that currently, Customs had implemented 73 administrative procedures at level 3 and level 4 through the VNACCS/VCIS system and the electronic payment portal. They are mostly core procedures in the field of Customs related to Customs declaration and payment of taxes and charges.

According to the plan of the General Department of Vietnam Customs on implementation of public online services, by the end of 2016, Vietnam Customs had provided 46 procedures in public online services (including 5 procedures conducted on the National Single Window). In 2017, Vietnam Customs will conduct 49 remaining procedures so that 100% of administrative procedures in the field of Customs are provided on the electronic environment at level 3 and level 4.

Besides, the Ministry of Finance has requested Customs authorities to use electronic documents and administrative records as follows: Customs authorities use electronic documents and administrative records in the public online services system for inspections and handling as prescribed. In the case where administrative records include documents which must be submitted to Customs authorities as prescribed in the Law or documents which must be certified by Customs authorities to perform administrative procedures, Customs authorities have to inform enterprises in the public online services system to provide additional documents before returning results.

In order to fulfill the request of the Government and the Ministry of Finance, the General Department of Vietnam Customs has selected 41 administrative procedures to implement in the public online services system. According to the leader of the Customs Portal Management Division, these 41 administrative procedures are mainly implemented in local Customs Departments and Customs Branches. In particular, administrative procedures implemented in Customs Branches mainly are: procedures for canceling Customs declarations; procedures supplementing information on Customs declarations; procedures for certifying the origin of imported automobiles and two-wheeled vehicles; classification of various kinds of machines; certified true copy of Customs declarations; procedures for tax refund according to Circular 38/2015/TT-BTC; tax reduction for goods which are damaged or lost in the surveillance process and tax reduction for gifts and samples.

The leader of the Customs Portal Management Division added that the formal implementation of public online services met the requirements of e-Government and was also an important step in the reform and facilitation of the business community to implement administrative procedures in Customs. Specifically, in the case where records should be amended or supplemented, it will take enterprises much time to accomplish if they work directly instead of using public online services. Accordingly, enterprises now can easily use online trading methods based on the Internet.

What should enterprises do?

In fact, the implementation of administrative procedures through the public online services system is fairly simple. Firstly, businesses or individuals should have an account which has been already registered with the Customs office (an account on the VNACCS/VCIS system or a new account registered through the public online services system).

Secondly, after having an account, businesses or individuals should prepare dossiers as prescribed in the Law. Then, they shall declare and submit as instructed in the public online services system.

Many enterprises which want to cancel declarations are instructed through the public online services system with details as follows: The order of implementation; how to perform; and the number of records.

Quang Ninh Customs receive documents on online public services VCN – Till 15th February 2017, at Quang Ninh Customs, there were 17 enterprises that had joined ...

The leader of the Customs Portal Management Division said that, to prepare for the official implementation of the public online services system on 1st March 2017, the General Department of Vietnam Customs had tested the system for two months (November 2016 and December 2016) and conducted a pilot operation in January 2017 and February 2017. In 2 months of pilot operation, the public online services system received more than 900 records. The reception of records and operation of the system has been stable and secure for formal implementation.