Customers still wary about interest rate support package

Customers still wary about interest rate support package

Three months have passed since the Government introduced a special programme providing interest rate support in loans for businesses, but not many are interested in the programme which is contrary to the market expectation that it would help ease the enterprises’ thirst for capital.
Banking-insurance cooperation: Profits increase, customers feel frustrated

Banking-insurance cooperation: Profits increase, customers feel frustrated

VCN - Facing the situation of forcing customers to buy insurance, the authorities have repeatedly corrected this activity.
Banks accelerate digital transformation, retail development

Banks accelerate digital transformation, retail development

VCN - In addition to promoting investment in technology to digitize services, many banks are also trying to find their own way to create an advantage in the increasingly fierce competition of retail banking services.
Sixteen banks cut over 21.2 trillion VND for pandemic-hit customers

Sixteen banks cut over 21.2 trillion VND for pandemic-hit customers

Sixteen commercial banks cut over 21.24 trillion VND (936 million USD) of loan interest for COVID-19-hit customers from July 15 to December 31, 2021, surpassing their commitment by 5.13 percent, the State Bank of Vietnam (SBV) reported on February 9.
Solutions to support trading in duty-free goods

Solutions to support trading in duty-free goods

VCN - Due to the spread of the Covid-19 pandemic from the beginning of 2020, travel activities between countries were restricted. In Vietnam, entry and exit activities have almost stopped. Meanwhile, the operation of duty-free shops completely are depende
Attract more customers through digitisation

Attract more customers through digitisation

VCN - As one of the pioneering banks in digitisation, HDBank has invested heavily in technology infrastructure and payment platforms for many years, in addition to preparing two other important factors: human resources and processes.
Banks cut transaction fees to aid customers amid pandemic

Banks cut transaction fees to aid customers amid pandemic

The State Bank of Vietnam (SBV) has directed credit institutions to reduce some transaction fees from August 1 this year to support customers amid the outbreak of the latest COVID-19 pandemic.
Customers need more understanding about financial services

Customers need more understanding about financial services

The need to increase awareness and understanding of customers' financial services is increasing globally, and Vietnam - an emerging economy, is no exception, according to a report.
Banks warned about loans to big corporate customers

Banks warned about loans to big corporate customers

The State Bank of Vietnam (SBV) has warned commercial banks about rising bad debts and loans from large corporate customers whose credit values top 500 billion VND (21.5 million USD) each.
Will customers be able to negotiate electricity prices by themselves?

Will customers be able to negotiate electricity prices by themselves?

VCN - According to a plan being calculated by the Ministry of Industry and Trade to implement a competitive electricity retail market, after 2025, people participating in the electricity retail market can choose their own electricity sellers and negotiate
Banks urged to further support COVID-19 affected customers

Banks urged to further support COVID-19 affected customers

Governor of the State Bank of Vietnam SBV Le Minh Hung has called on commercial banks to urgently simplify lending procedures to help COVID 19 affected firms easily access preferential interest rate loans
Banks to provide support to customers affected by coronavirus

Banks to provide support to customers affected by coronavirus

The State Bank of Vietnam has asked credit institutions to prepare capital sources to meet borrowing demand and provide support to customers who have been affected by the coronavirus epidemic
Customers falling for fake bank clerk phishing scam

Customers falling for fake bank clerk phishing scam

Banks' customers are being targeted by new phishing attacks by criminals posing as bank officials and asking customers for their one-time password (OTP).
Increasing registration fee of pickup trucks: Share information to hold customers

Increasing registration fee of pickup trucks: Share information to hold customers

VCN - In fact, the increase of the registration fee for pickup trucks has been grasped by consumers and businesses with the increase expected by the Ministry of Finance.
Japan’s giant apples attract customers for Tet

Japan’s giant apples attract customers for Tet

These days, Hanoians are enchanted by giant apples imported from Japan at supermarkets on the occasion of the traditional Lunar New Year festival (Tet).
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