Operational functions and principles of National Single Window

	Measuring satisfaction of businesses in the implementation of administrative procedures via NSW
	It is neccessary to share information via National Single Window
	General Department of Customs sets up assessment system activity index of National Single Window

The General Department of Vietnam Customs will manage the National Single Window. Photo: Internet.

The National Single Window has the following functions:

1- Receiving e-documents, declared information and relevant information, certifying the digital signature of the declarant and processing agencies;

2- Transferring e-documents, declared information and relevant information of declarant to the specialised processing system and storing information of declarant on the National Single Window for search and statistic purposes;

3- Receiving the processing results and notification from the specialised processing system;

4- Respondingthe processing results to the declarant and the relevant specialized processing system;

5- Storing the status of e-transactions and e-documents on the National Single Window. The time limit for storing the status of e-transactions and e-documents complies with the Law on e-transactions and provisions on storing records of specialised laws;

6- Providing information including: information on processing of administrative procedures, statistical data as requiredfrom processing agencies and declarants in accordance with to the functions and powers of processing agencies and rights andresponsibilities of declarants;

7-Posting provisions of specialized laws on management policies, administrative procedures and processes according to the provisions of this Decree;

8- Connecting to the information systems of countries and territoriesaccording to signed international agreements and international treaties to which the Socialist Republic of Vietnam is a signatory.

Operational principles of the National Single Window:

The operation of the National Single Window must satisfy following requirements:

1- Complying with the provisions of law on protection of state secrets, trade secrets, business secrets and other regulations of relevant laws;

2- Ensuring the accuracy, transparency, objectivity, completeness and timeliness of administrative procedures carried out via the National Single Window;

3- Facilitating individuals and organizations when carrying out administrative procedures via the National Single Window.

The National Single Window processes the following e-transactions:

1-Declaring, receiving and responding to the processing of records to implement administrative procedures on the National Single Window;

2. Receiving and sending declared information from the National Single Window to the specialised processing systems;

3. Receiving processing results sent from the specialised processing systems to the National Single Window;

4. Exchanging information between the specialised processing systems via the National Single Window;

5. Exchanging information between the National Single Window with the information systems of countries and territoriesaccording to signed international agreements and international treaties to which the Socialist Republic of Vietnam is a signatory.

The Decree stipulates that the management unit for the National Single Window is the General Department of Vietnam Customs under the Ministry of Finance.